Privacy Policy - Store Aqua

1. Introduction

At Store-Aqua.com, we are firmly committed to safeguarding your privacy and ensuring the highest standards of data protection. We recognize the fundamental importance of transparency, accountability, and user choice when it comes to processing personal data. This Privacy Policy explains how we collect, use, store, share, and protect the personal information you provide when you interact with our website or services. We process your data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Policy and Role of the Data Controller

This Privacy Policy applies to all individuals who access or use our website, https://store-aqua.com (the “Website”), and related services. For the purposes of applicable data protection regulations, Store-Aqua.com acts as the “data controller” for the personal data collected through the Website. This means we determine the purposes and means of processing your personal information.

3. Categories of Data We Process

We may collect and process the following categories of personal data, either directly from you or automatically during your interaction with the Website:

a. Usage Data
Information about your browsing activity, such as IP address, browser type and version, time zone setting, operating system, device identifiers, access times, and referring URL.

b. Account Data
Information provided at registration or checkout, such as your name, email address, billing and shipping addresses, and phone number.

c. Profile Data
Information related to your preferences, purchase history, wishlists, and actions taken on our Website.

d. Communication Data
Records of your correspondence with us, including email communications, customer support tickets, reviews, and chat histories.

e. Technical Data
Information relating to the devices you use to interact with our Website, including hardware model, mobile network, system configurations, and diagnostic data.

f. Transaction Data
Details of transactions carried out on Store-Aqua.com, including payment methods (tokenized for security), order details, delivery status, and invoice information.

g. Preference Data
Information about your product and communication preferences, including your responses to promotions, marketing consents, and newsletter subscriptions.

4. Legal Bases for Processing Personal Data

We process your data on the following legal grounds:

– Performance of a Contract: When processing is necessary to fulfill our obligations under a contract with you, including the provision of goods and services you request.
– Legitimate Interests: Where necessary for our legitimate business interests, such as improving the Website, preventing fraud, or ensuring network and information security, and provided such interests are not overridden by your rights.
– Consent: In circumstances where we request and obtain your explicit consent for specific processing activities (e.g., marketing communications or use of non-essential cookies).
– Legal Obligation: When processing is required to comply with applicable legal and regulatory requirements.

5. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

– Right of Access: You have the right to request a copy of the personal data we hold about you.
– Right to Rectification: You may correct or update inaccurate or incomplete personal data.
– Right to Erasure: You can request deletion of your personal data, subject to lawful exemptions.
– Right to Restriction of Processing: You may request that we limit the processing of your personal data under certain circumstances.
– Right to Data Portability: You can request a structured, commonly used, and machine-readable copy of your data or request it be transferred to another controller.
– Right to Object: You have the right to object to our processing based on legitimate interest or direct marketing purposes.
– Rights under CCPA: California residents may request disclosure, deletion, and opt out of the sale of personal data where applicable.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage, including:

– Data encryption during transmission and at rest
– Role-based access control mechanisms
– Secure, redundant backups
– Internal policies and staff training on data protection and privacy
– Regular security audits and vulnerability assessments

While no system can guarantee absolute security, we strive to use commercially acceptable means to protect your data.

7. International Data Transfers

If your personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with similar requirements, we ensure adequate protection is in place through:

– Standard Contractual Clauses approved by the European Commission
– Other appropriate safeguards in compliance with data protection laws

You may request a copy of the relevant contractual safeguards by contacting [email protected].

8. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected or to comply with legal, regulatory, tax, accounting, or reporting obligations. Retention periods vary based on data category:

– Usage and Technical Data: 12 months
– Account, Profile, and Communication Data: 6 years from last activity
– Transaction Data: 7 years for accounting and tax purposes
– Marketing and Preference Data: Until consent is withdrawn or 24 months of inactivity

Upon expiry of the applicable retention period, data is securely deleted or anonymized.

9. Cookie Policy

Our Website uses cookies and similar technologies to improve your browsing experience and analyze site usage. Types of cookies we deploy include:

– Essential Cookies: Necessary for core Website functionality and secure browsing.
– Functional Cookies: Enhance Website performance and remember user preferences.
– Analytics Cookies: Collect statistical data for improving Website structure and performance.
– Performance Cookies: Monitor Website performance and user interaction metrics.

Some cookies are set by our third-party service providers subject to their own privacy policies.

10. Cookie Management and Compliance

When you first visit Store-Aqua.com, we will request your consent to the use of non-essential cookies via a cookie banner, in compliance with the GDPR and CCPA. You may manage your cookie preferences at any time through our Cookie Settings panel or by adjusting your browser settings to block or delete cookies.

Under CCPA, you have the right to opt out of the sale of personal information derived from cookies. Although Store-Aqua.com does not sell personal data in the traditional sense, we respect Do Not Sell preferences through browser signals and user requests.

11. Child Privacy Protections

Our Website and services are not directed toward individuals under the age of 13. We do not knowingly collect or process personal information from children under 13 without verifiable parental consent, in accordance with applicable child privacy laws including COPPA. If we become aware that such data has been collected inadvertently, we will take appropriate steps to delete it.

12. Policy Updates and Notifications

We reserve the right to amend this Privacy Policy from time to time in response to legal, operational, or technological developments. Material changes will be communicated via banner notifications or direct email. Continued use of our Website after such updates constitutes your acknowledgment of the revised policy.

13. Contact Us

If you have any inquiries about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Website: https://store-aqua.com

We are committed to respecting your privacy and ensuring compliance with applicable regulations. For any privacy-related concerns, we encourage you to reach out so that we may address them promptly and responsibly.